354 lines
17 KiB
Vue
354 lines
17 KiB
Vue
<template>
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<SMMastHead title="Privacy Policy" />
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<SMContainer narrow>
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<template #inner>
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<h3>We take our customers' privacy & security seriously.</h3>
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<p>
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At STEMMechanics, we take our customers' privacy and security
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seriously. We are committed to protecting your privacy and
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security and to complying with the Australian Privacy Principles
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in the Australian Privacy Act.
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</p>
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<p>
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The purpose of the Privacy Policy ("Privacy Policy") is to
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outline the personal information collected by us and the use of
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such information. The Privacy Policy applies to
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(drustcraft.com.au) and online services (collectively, the
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"Sites") of STEMMechanics. ("STEMMechanics"). In this Privacy
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Policy, "Personal Information" means information or opinion
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about an identified individual, or an individual who is
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reasonably identifiable in accordance with section 6 of the
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Privacy Act 1988 (Cth).
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</p>
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<p>
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By using the Website and our online services, you agree to
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accept the Privacy Policy and the Site's Terms and Conditions
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<router-link :to="{ name: 'terms-and-conditions' }"
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>https://www.stemmechanics.com.au/terms-and-conditions</router-link
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>
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(Terms and Conditions). Where the Privacy Policy uses a word
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starting with a capital letter, that term will be defined in the
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Terms and Conditions or elsewhere in this Privacy Policy. If you
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do not agree to the terms of this Privacy Policy or the Terms
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and Conditions, you should not use the Site.
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</p>
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<h3>1. The kinds of information we collect and hold</h3>
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<p>
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Depending on the particular circumstances, we may collect and
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hold a range of different information about you.
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</p>
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<h4>1.1. Individually identifiable information</h4>
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<p>
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The types of individually identifiable information we collect
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will depend on the purposes(s) for which we are collecting it.
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For example, we may ask for:
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</p>
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<ul>
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<li>your name;</li>
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<li>your gamer tag or gamer username;</li>
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<li>contact details;</li>
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<li>identification information;</li>
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<li>
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historical records of your communication and interaction
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with us;
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</li>
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<li>
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details or history of preference, interests and behaviour
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relation to transactions, products, services and activities
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on our Site;
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</li>
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</ul>
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<p>
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As well as other similar Personal Information that is needed to
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register or subscribe you to our services or offers. If we ever
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ask for significantly different information, we will inform you.
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If you do not provide certain requested Personal Information to
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us, we may not be able to provide you with access to and use of
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the Site, provide you with access to our other products and
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services, or to fulfil one or more of our functions and
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activities applicable to you.
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</p>
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<h4>1.2. Non-identifiable information</h4>
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<p>
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Non-identifiable information is data that has never been
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labelled with individual identifiers or from which identifiers
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have been permanently removed, and by means of which no specific
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individual can be identified. When you visit the Site, our
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Company servers may automatically record non-identifiable
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information that your browser sends. This data may include:
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</p>
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<ul>
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<li>your computer's IP address;</li>
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<li>browser type;</li>
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<li>
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webpage you were visiting before you came to our Site; the
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pages within
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<router-link :to="{ name: 'home' }"
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>www.stemmechanics.com.au</router-link
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>
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you visit;
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</li>
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<li>
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the time spent on those pages, items, and information
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searched on our Site, access times, dates and other
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statistics.
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</li>
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</ul>
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<p>
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Non-identifiable information is collected for analysis and
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evaluation in order to help us improve our Site and the services
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and products we provide. This data will not be used in
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association with any other Personal Information
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</p>
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<h4>2. How we collect your information</h4>
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<p>
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We may collect your information in a number of ways, including:
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</p>
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<p>(a) Directly from you, including but not limited when you:</p>
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<ul>
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<li>browse our Site;</li>
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<li>save an item;</li>
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<li>register on our Site;</li>
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<li>log into the Site once registered;</li>
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<li>make a purchase from us;</li>
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<li>
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contact our Customer Support, either about an order or for
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any other reason;
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</li>
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<li>click on STEMMechanics banners, hyperlinks or plugins;</li>
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<li>interact with us on our social media;</li>
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<li>or have a conversation with our team members</li>
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</ul>
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<p>
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(b) From third parties such as our related entities, business or
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commercial partners, and
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</p>
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<p>(c) From publicly available sources of information.</p>
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<p>
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We may also collect information from you online. See more
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information in clause 6.
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</p>
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<h4>3. How we hold your Personal Information</h4>
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<p>
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We may store your Personal Information in hard copy or
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electronic format, in facilities that we own and operate
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ourselves, or that are owned and operated by our service
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providers. We take the privacy and security of your Personal
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Information seriously and we use a number of procedures and
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processes to ensure, where possible, the security and integrity
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of your Personal Information.
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</p>
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<p>We protect your Personal Information by:</p>
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<ul>
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<li>Restricting access to Personal Information;</li>
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<li>
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Maintaining technology products to prevent unauthorised
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computer access;
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</li>
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<li>
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Securely destroying your Personal Information when it is no
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longer needed for our record retention purposes.
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</li>
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</ul>
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<p>
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To further secure your credit card, we also don't keep details
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of your credit card information, including the security code (or
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CCV number) that you need to input in order to complete an order
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using your credit card.
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</p>
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<p>
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However, no data transmission over the internet can be
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guaranteed as completely secure. Once any information is in our
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possession, we will take reasonable steps to protect that
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information from misuse, loss, unauthorized access, and
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modification or disclosure. While we strive to protect such
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information, we cannot guarantee 100% the security of any
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information (personal or other) you transmit to us. Therefore,
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we will not be liable for any breach of security or unintended
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loss or disclosure of information due to the Site being linked
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to the Internet.
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</p>
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<h4>4. How we use your information</h4>
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<p>
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We may use your information for a range of different purposes,
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including:
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</p>
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<p>(a) to provide products and services to you;</p>
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<p>
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(b) to communicate with you, including about products and
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services, competition results, special offers, and events which
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might interest you;
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</p>
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<p>
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(c) to answer your questions and provide you with information or
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advice;
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</p>
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<p>
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(d) to create orders, transaction records, agreements for the
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sale of products or services, accounts, tax invoices or
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receipts;
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</p>
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<p>
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(e) to gain an understanding your information to improve or
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develop our products and services;
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</p>
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<p>(f) to provide you with better customer services;</p>
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<p>(g) to perform research and analysis;</p>
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<p>
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(h) to carry out administration, marketing, planning, fraud and
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loss prevention activities, procurement, product and service
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development, quality control and research to improve the way
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STEMMechanics and our related bodies corporate and service
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providers provide products and services to you; and;
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</p>
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<p>
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(i) to comply with laws or regulations or to comply with any
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directions given by regulators or authorities.
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</p>
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<p>
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We may also use your information so that we, our related
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entities, other business or commercial partners can promote and
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market products, services and special offers that will be of
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interest to you (which may include products, services and offers
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provided by a third party).
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</p>
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<p>
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We collect aggregated information about you which informs us
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about our users. The browser information we collect is used in
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an aggregated, anonymous manner in our internal analysis of
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traffic patterns within our Site. This information is used by us
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to administer and improve our education and training products
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and services.
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</p>
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<h4>5. When we disclose your information</h4>
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<p>
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We engage a range of third parties to provide services and
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perform business support functions for us. Some of those third
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parties need access to Personal Information in order to provide
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the services or perform the functions we require. Therefore, we
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may disclose your information to these third parties to:
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</p>
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<p>
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(a) assist us in providing products and services you have
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requested, such as delivery service providers and fulfilment
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managers;
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</p>
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<p>
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(b) conduct market research and marketing strategy analysis; and
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</p>
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<p>
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(c) manage or develop our business and corporate strategies and
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functions.
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</p>
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<p>
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Where we share your Personal Information with third party
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service providers, they will be contractually bound to use the
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information only for the purposes of providing the services or
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performing the functions required by us and to store the
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information securely, for example, storing in non-human readable
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form to ensure the security of your information.
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</p>
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<h4>6. Cookies</h4>
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<p>
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We use "cookies" when you visit our Site. It is a technology
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that enables us to operate an efficient service and track the
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patterns of behaviour of visitors to the Site. There are four
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main types of cookies - here's how and why we use them.
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</p>
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<p>
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(a) Site functionality cookies - these cookies allow you to
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navigate the Site and use our features, such as "Add to Bag" and
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"Add to Wishlist".
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</p>
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<p>
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(b) Site analytics cookies - these cookies allow us to measure
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and analyse how our customers use the Site, to improve both its
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functionality and your shopping experience.
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</p>
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<p>
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(c) Customer preference cookies - when you are browsing, these
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cookies will remember your preferences (like your language or
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location), so we can make your shopping experience as seamless
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as possible, and more personal to you.
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</p>
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<p>
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(d) Targeting or advertising cookies - these cookies are used to
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deliver marketing and advertising materials that are relevant to
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you. They also limit the number of times that you see an ad and
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help us measure the effectiveness of our marketing campaigns.
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</p>
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<p>
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By using our Site, you agree to us placing these sorts of
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cookies on your device and accessing them when you visit the
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Site in the future. You can modify the settings on your device
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to prevent cookie use. Please note by disabling cookies, you
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user experience may be affected and you might not be able to
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take advantage of certain functions of our Site.
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</p>
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<h4>7. How to access or correct your Personal Information</h4>
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<p>
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Under the Privacy Act, individuals have a right to complete
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access to their records. You may ask us in writing to provide
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you with details of the Personal Information we hold about you.
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We will endeavour to process your request as soon as
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practicable.
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</p>
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<p>
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If you wish for your Personal Information to be removed from our
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database, please contact us at
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<router-link :to="{ name: 'contact' }"
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>https://www.stemmechanics.com.au/contact</router-link
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>.
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</p>
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<h4>8. How to make a complaint about a breach of privacy</h4>
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<p>
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If you wish to exercise any of your rights under this Privacy
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Policy, have any questions, comments or complaints regarding our
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practices, or if you are of the view that we have not adhered to
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this Privacy Policy, you can contact us by email to
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<a href="mailto:hello@stemmechanics.com.au"
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>hello@stemmechanics.com.au</a
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>. You can find more information about privacy and the
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protection of your Personal Information on the website of the
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OAIC at
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<a href="https://www.oaic.gov.au">https://www.oaic.gov.au</a>.
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</p>
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<h4>9. Changes to this Policy</h4>
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<p>
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Please note that this Privacy Policy forms part of the Terms and
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Conditions for use of the Site and forms part of the Agreement
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between you and us. We may, from time to time, amend this
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Privacy Policy, in whole or part, in our sole discretion. Any
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changes to this Privacy Policy will be effective immediately
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upon the posting of the revised Privacy policy on the Site.
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Depending on the nature of the change, we may announce the
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change on the Site or by email if we have your email address.
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However, in any event, by continuing to use the Site following
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any changes, you will be deemed to have agreed to such changes.
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If you do not agree with the terms of this Privacy Policy, as it
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may be amended from time to time, in whole or partly, you must
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terminate your use of the Site.
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</p>
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</template>
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</SMContainer>
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</template>
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<script setup lang="ts">
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import SMMastHead from "../components/SMMastHead.vue";
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</script>
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<style lang="scss">
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.page-privacy {
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h3 {
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margin-top: 60px;
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}
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h4 {
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margin-top: 30px;
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}
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}
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</style>
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