323 lines
17 KiB
PHP
323 lines
17 KiB
PHP
<x-layout>
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<x-mast>Privacy Policy</x-mast>
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<x-container class="pt-8">
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<x-heading>We take our customers' privacy & security seriously.</x-heading>
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<p class="mb-2">
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At STEMMechanics, we take our customers' privacy and security
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seriously. We are committed to protecting your privacy and security
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and to complying with the Australian Privacy Principles in the
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Australian Privacy Act.
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</p>
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<p class="mb-2">
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The purpose of the Privacy Policy ("Privacy Policy") is to outline
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the personal information collected by us and the use of such
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information. The Privacy Policy applies to (stemmechanics.com.au)
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and online services (collectively, the "Sites") of STEMMechanics.
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("STEMMechanics"). In this Privacy Policy, "Personal Information"
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means information or opinion about an identified individual, or an
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individual who is reasonably identifiable in accordance with section
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6 of the Privacy Act 1988 (Cth).
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</p>
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<p class="mb-2">
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By using the Website and our online services, you agree to accept
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the Privacy Policy and the Site's Terms and Conditions
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<router-link :to="{ name: 'terms-and-conditions' }"
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>https://www.stemmechanics.com.au/terms-and-conditions</router-link
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>
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(Terms and Conditions). Where the Privacy Policy uses a word
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starting with a capital letter, that term will be defined in the
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Terms and Conditions or elsewhere in this Privacy Policy. If you do
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not agree to the terms of this Privacy Policy or the Terms and
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Conditions, you should not use the Site.
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</p>
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<x-heading class="mt-8">1. The kinds of information we collect and hold</x-heading>
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<p class="mb-2">
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Depending on the particular circumstances, we may collect and hold a
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range of different information about you.
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</p>
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<x-heading class="mt-8">1.1. Individually identifiable information</x-heading>
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<p class="mb-2">
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The types of individually identifiable information we collect will
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depend on the purposes(s) for which we are collecting it. For
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example, we may ask for:
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</p>
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<ul class="mb-2 list-disc pl-8">
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<li class="mb-2">your name;</li>
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<li class="mb-2">your gamer tag or gamer username;</li>
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<li class="mb-2">contact details;</li>
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<li class="mb-2">identification information;</li>
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<li class="mb-2">
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historical records of your communication and interaction with
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us;
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</li>
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<li class="mb-2">
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details or history of preference, interests and behaviour
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relation to transactions, products, services and activities on
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our Site;
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</li>
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</ul>
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<p class="mb-2">
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As well as other similar Personal Information that is needed to
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register or subscribe you to our services or offers. If we ever ask
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for significantly different information, we will inform you. If you
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do not provide certain requested Personal Information to us, we may
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not be able to provide you with access to and use of the Site,
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provide you with access to our other products and services, or to
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fulfil one or more of our functions and activities applicable to
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you.
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</p>
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<x-heading class="mt-8">1.2. Non-identifiable information</x-heading>
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<p class="mb-2">
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Non-identifiable information is data that has never been labelled
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with individual identifiers or from which identifiers have been
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permanently removed, and by means of which no specific individual
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can be identified. When you visit the Site, our Company servers may
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automatically record non-identifiable information that your browser
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sends. This data may include:
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</p>
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<ul class="mb-2 list-disc pl-8">
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<li class="mb-2">your computer's IP address;</li>
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<li class="mb-2">browser type;</li>
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<li class="mb-2">
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webpage you were visiting before you came to our Site; the pages
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within
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<a href="{{ route('index') }}"
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>www.stemmechanics.com.au</a
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>
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you visit;
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</li>
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<li class="mb-2">
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the time spent on those pages, items, and information searched
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on our Site, access times, dates and other statistics.
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</li>
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</ul>
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<p class="mb-2">
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Non-identifiable information is collected for analysis and
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evaluation in order to help us improve our Site and the services and
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products we provide. This data will not be used in association with
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any other Personal Information
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</p>
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<x-heading class="mt-8">2. How we collect your information</x-heading>
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<p class="mb-2">We may collect your information in a number of ways, including:</p>
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<p class="mb-2">(a) Directly from you, including but not limited when you:</p>
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<ul class="mb-2 list-disc pl-8">
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<li class="mb-2">browse our Site;</li>
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<li class="mb-2">save an item;</li>
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<li class="mb-2">register on our Site;</li>
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<li class="mb-2">log into the Site once registered;</li>
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<li class="mb-2">make a purchase from us;</li>
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<li class="mb-2">
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contact our Customer Support, either about an order or for any
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other reason;
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</li>
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<li class="mb-2">click on STEMMechanics banners, hyperlinks or plugins;</li>
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<li class="mb-2">interact with us on our social media;</li>
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<li class="mb-2">or have a conversation with our team members</li>
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</ul>
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<p class="mb-2">
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(b) From third parties such as our related entities, business or
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commercial partners, and
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</p>
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<p class="mb-2">(c) From publicly available sources of information.</p>
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<p class="mb-2">
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We may also collect information from you online. See more
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information in clause 6.
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</p>
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<x-heading class="mt-8">3. How we hold your Personal Information</x-heading>
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<p class="mb-2">
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We may store your Personal Information in hard copy or electronic
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format, in facilities that we own and operate ourselves, or that are
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owned and operated by our service providers. We take the privacy and
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security of your Personal Information seriously and we use a number
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of procedures and processes to ensure, where possible, the security
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and integrity of your Personal Information.
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</p>
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<p class="mb-2">We protect your Personal Information by:</p>
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<ul class="mb-2 list-disc pl-8">
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<li class="mb-2">Restricting access to Personal Information;</li>
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<li class="mb-2">
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Maintaining technology products to prevent unauthorised computer
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access;
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</li>
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<li class="mb-2">
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Securely destroying your Personal Information when it is no
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longer needed for our record retention purposes.
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</li>
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</ul>
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<p class="mb-2">
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To further secure your credit card, we also don't keep details of
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your credit card information, including the security code (or CCV
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number) that you need to input in order to complete an order using
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your credit card.
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</p>
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<p class="mb-2">
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However, no data transmission over the internet can be guaranteed as
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completely secure. Once any information is in our possession, we
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will take reasonable steps to protect that information from misuse,
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loss, unauthorized access, and modification or disclosure. While we
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strive to protect such information, we cannot guarantee 100% the
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security of any information (personal or other) you transmit to us.
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Therefore, we will not be liable for any breach of security or
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unintended loss or disclosure of information due to the Site being
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linked to the Internet.
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</p>
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<x-heading class="mt-8">4. How we use your information</x-heading>
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<p class="mb-2">
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We may use your information for a range of different purposes,
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including:
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</p>
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<p class="mb-2">(a) to provide products and services to you;</p>
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<p class="mb-2">
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(b) to communicate with you, including about products and services,
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competition results, special offers, and events which might interest
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you;
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</p>
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<p class="mb-2">
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(c) to answer your questions and provide you with information or
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advice;
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</p>
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<p class="mb-2">
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(d) to create orders, transaction records, agreements for the sale
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of products or services, accounts, tax invoices or receipts;
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</p>
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<p class="mb-2">
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(e) to gain an understanding your information to improve or develop
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our products and services;
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</p>
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<p class="mb-2">(f) to provide you with better customer services;</p>
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<p class="mb-2">(g) to perform research and analysis;</p>
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<p class="mb-2">
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(h) to carry out administration, marketing, planning, fraud and loss
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prevention activities, procurement, product and service development,
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quality control and research to improve the way STEMMechanics and
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our related bodies corporate and service providers provide products
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and services to you; and;
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</p>
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<p class="mb-2">
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(i) to comply with laws or regulations or to comply with any
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directions given by regulators or authorities.
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</p>
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<p class="mb-2">
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We may also use your information so that we, our related entities,
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other business or commercial partners can promote and market
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products, services and special offers that will be of interest to
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you (which may include products, services and offers provided by a
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third party).
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</p>
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<p class="mb-2">
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We collect aggregated information about you which informs us about
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our users. The browser information we collect is used in an
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aggregated, anonymous manner in our internal analysis of traffic
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patterns within our Site. This information is used by us to
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administer and improve our education and training products and
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services.
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</p>
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<x-heading class="mt-8">5. When we disclose your information</x-heading>
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<p class="mb-2">
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We engage a range of third parties to provide services and perform
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business support functions for us. Some of those third parties need
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access to Personal Information in order to provide the services or
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perform the functions we require. Therefore, we may disclose your
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information to these third parties to:
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</p>
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<p class="mb-2">
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(a) assist us in providing products and services you have requested,
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such as delivery service providers and fulfilment managers;
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</p>
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<p class="mb-2">(b) conduct market research and marketing strategy analysis; and</p>
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<p class="mb-2">
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(c) manage or develop our business and corporate strategies and
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functions.
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</p>
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<p class="mb-2">
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Where we share your Personal Information with third party service
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providers, they will be contractually bound to use the information
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only for the purposes of providing the services or performing the
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functions required by us and to store the information securely, for
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example, storing in non-human readable form to ensure the security
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of your information.
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</p>
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<x-heading class="mt-8">6. Cookies</x-heading>
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<p class="mb-2">
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We use "cookies" when you visit our Site. It is a technology that
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enables us to operate an efficient service and track the patterns of
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behaviour of visitors to the Site. There are four main types of
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cookies - here's how and why we use them.
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</p>
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<p class="mb-2">
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(a) Site functionality cookies - these cookies allow you to navigate
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the Site and use our features, such as "Add to Bag" and "Add to
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Wishlist".
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</p>
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<p class="mb-2">
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(b) Site analytics cookies - these cookies allow us to measure and
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analyse how our customers use the Site, to improve both its
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functionality and your shopping experience.
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</p>
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<p class="mb-2">
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(c) Customer preference cookies - when you are browsing, these
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cookies will remember your preferences (like your language or
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location), so we can make your shopping experience as seamless as
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possible, and more personal to you.
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</p>
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<p class="mb-2">
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(d) Targeting or advertising cookies - these cookies are used to
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deliver marketing and advertising materials that are relevant to
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you. They also limit the number of times that you see an ad and help
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us measure the effectiveness of our marketing campaigns.
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</p>
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<p class="mb-2">
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By using our Site, you agree to us placing these sorts of cookies on
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your device and accessing them when you visit the Site in the
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future. You can modify the settings on your device to prevent cookie
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use. Please note by disabling cookies, you user experience may be
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affected and you might not be able to take advantage of certain
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functions of our Site.
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</p>
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<x-heading class="mt-8">7. How to access or correct your Personal Information</x-heading>
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<p class="mb-2">
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Under the Privacy Act, individuals have a right to complete access
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to their records. You may ask us in writing to provide you with
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details of the Personal Information we hold about you. We will
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endeavour to process your request as soon as practicable.
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</p>
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<p class="mb-2">
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If you wish for your Personal Information to be removed from our
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database, please contact us at
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<a href="{{ route('contact') }}"
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>https://www.stemmechanics.com.au/contact</a
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>.
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</p>
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<x-heading class="mt-8">8. How to make a complaint about a breach of privacy</x-heading>
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<p class="mb-2">
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If you wish to exercise any of your rights under this Privacy
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Policy, have any questions, comments or complaints regarding our
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practices, or if you are of the view that we have not adhered to
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this Privacy Policy, you can contact us by email to
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<a href="mailto:hello@stemmechanics.com.au"
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>hello@stemmechanics.com.au</a
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>. You can find more information about privacy and the protection of
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your Personal Information on the website of the OAIC at
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<a href="https://www.oaic.gov.au">https://www.oaic.gov.au</a>.
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</p>
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<x-heading class="mt-8">9. Changes to this Policy</x-heading>
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<p class="mb-2">
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Please note that this Privacy Policy forms part of the Terms and
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Conditions for use of the Site and forms part of the Agreement
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between you and us. We may, from time to time, amend this Privacy
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Policy, in whole or part, in our sole discretion. Any changes to
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this Privacy Policy will be effective immediately upon the posting
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of the revised Privacy policy on the Site. Depending on the nature
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of the change, we may announce the change on the Site or by email if
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we have your email address. However, in any event, by continuing to
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use the Site following any changes, you will be deemed to have
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agreed to such changes. If you do not agree with the terms of this
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Privacy Policy, as it may be amended from time to time, in whole or
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partly, you must terminate your use of the Site.
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</p>
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</x-container>
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</x-layout>
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